Warranty Policy

1. Warranty Coverage

We provide a 12-month limited warranty from the date of delivery for products purchased from warmeverything.com.

This warranty covers manufacturing defects in materials and workmanship under normal use.

2. What’s Covered

If a product is found to be defective during the warranty period, we will, at our discretion:

Repair the item, or replace the item (same model or a comparable equivalent)
Or Refund the purchase price (in limited cases)

3. What’s Not Covered

This warranty does not cover:

Normal wear and tear (including cosmetic damage, scratches, discoloration)
Damage caused by misuse, accidents, drops, liquid exposure, improper installation, or unauthorized repair/modification
Damage caused by improper storage, abnormal operating conditions, or external causes (power surge, fire, flooding, etc.)
Consumable parts (if applicable): 【e.g., batteries, straps, tips, filters】 unless failure is due to a manufacturing defect
Products purchased from unauthorized sellers or second-hand purchases
Lost or stolen items

4. How to Make a Warranty Claim

To submit a warranty claim, please contact us at support@warmeverything.com and provide:

Order number
Proof of purchase
Product model/serial number (if applicable)
A brief description of the issue
Photos/videos showing the problem

We may ask for additional information to help diagnose the issue.

5. Return/Replacement Process

If your claim is approved:

We will provide instructions for return (if required) and the next steps.
Replacement items will be shipped after we receive and inspect the returned product, or as otherwise arranged.
Shipping fees: We cover shipping for approved warranty replacements.

6. Warranty for Replacements

Replacement products (or repaired items) are covered for the remaining portion of the original warranty period.

7. Limitations of Liability

This limited warranty is your exclusive remedy. To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of the product.